These Terms and Conditions govern your use of the products and services provided by Sensarom Foods Pvt. Ltd. (“Company”). By engaging with our products or services, you agree to comply with the following terms:
  1. General
    1. These Terms and Conditions apply to all products and services provided by the Company.
    2. By placing an order, you accept these Terms and Conditions in full.
  2. Products and Services
    1. The Company ensures all products meet the highest quality standards. However, it is the customer’s responsibility to verify product compatibility for their specific use.
    2. Product information, including specifications and usage instructions, is provided in good faith but does not constitute a guarantee of performance.
  3. Orders and Payments
    1. All orders must be confirmed in writing, specifying the quantity, delivery requirements, and any other necessary details.
    2. Payments must be made in accordance with the terms outlined in the invoice. Failure to comply may result in delayed shipments or order cancellations.
    3. The Company reserves the right to adjust prices without prior notice in the case of market fluctuations or unforeseen circumstances.
  4. Delivery and Risk
    1. Delivery timelines are estimates and may vary due to external factors. The Company is not liable for delays caused by circumstances beyond its control.
    2. Risk of product damage or loss passes to the customer upon delivery.
  5. Returns and Complaints
    1. Any complaints or product quality concerns must be reported within 7 days of delivery.
    2. Returned goods are subject to prior approval, and the customer must ensure proper handling and storage until return.
    3. Refunds or replacements will be processed at the Company’s discretion based on the nature of the issue.
  6. Warranties and Limitations
    1. The Company warrants that products will conform to agreed specifications.
    2. The Company is not liable for indirect, incidental, or consequential damages arising from the use of its products.
  7. Intellectual Property
    1. All trademarks, designs, and content provided by the Company remain its intellectual property.
    2. Unauthorized use of the Company’s intellectual property is prohibited.
  8. Governing Law
    1. These Terms and Conditions are governed by the laws of India.
    2. Disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
  9. Amendments
    1. The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.
By using our products or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For further inquiries, contact us at contact@sensarom.com or +91-80-28361938.